For example, "When you get up in the morning you need that first coffee...
When you meet a new client, you have to establish rapport ...
When you hear more than seven no's, you get discouraged..."
Harmless? I think not.
This habit actually serves to distances ourselves from our commitments and others. By including everyone in the universal "you," we imply that everyone has the same experience as we do. We also cut ourselves off from others by closing the door to the possibility that other's do not have our experience with life or shares our values and viewpoints.
If your doubt this contention, go to a movie and listen for reactions to it. Different people experience the movie differently. Yet they sat in the same theatre watching the same movie.
Ask yourself, "What's it like to be the other person? What do things look like from their viewpoint?
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